Privacy Policy for Genera AI

Effective Date: January 24, 2025

1. Introduction

Genera AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you (1) visit our website (www.generaai.com), (2) use our AI-powered image and video generation services, or (3) otherwise interact with us. By accessing or using our services, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect information in the following categories:

a. Personal Information

• Identifiers: name, email address, telephone number, and other contact details you provide when you create an account, request support, or communicate with us.

• Account Credentials: username, password, and any other authentication data.

• Payment Information: billing address and payment method details (to process payments securely through third-party payment processors).

b. Usage Data

• Device and Technical Data: IP address, browser type and version, operating system, device identifiers, and language preferences.

• Interaction Data: pages visited, links clicked, prompts entered, images/videos generated, and timestamps of your activities.

c. Cookies and Tracking Technologies

We and our third-party service providers use cookies, web beacons, and similar technologies to collect information about your browsing behavior, improve site functionality, and analyze usage trends. You may choose to disable cookies via your browser settings; however, some site features may not function properly if cookies are disabled.

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3. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Improve Our Services

• Create, manage, and maintain your Genera AI account.

• Authenticate users and secure your access.

• Process and fulfill image/video generation requests, including training your personalized avatar and delivering requested content.

• Develop new features, optimize performance, and enhance usability.

• Monitor usage patterns and detect or prevent technical issues or fraud.

b. To Communicate with You

• Respond to your inquiries, support requests, and feedback.

• Send you service-related announcements, administrative messages, and legal notices.

• Provide you with marketing communications—such as updates, promotions, and newsletters—if you have opted in to receive them.

c. To Comply with Legal Obligations

• Fulfill our contractual obligations.

• Comply with applicable laws, regulations, and lawful requests from public authorities.

• Enforce our Terms of Service and prevent misuse of our services.

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4. Sharing of Your Information

Genera AI does not sell or trade your personal information. We may share information only in the following circumstances:

a. Service Providers

We engage trusted third-party vendors to support our operations (e.g., cloud hosting, payment processing, email delivery). These providers may access your information only to perform tasks on our behalf and under strict confidentiality agreements.

b. Legal Compliance and Protection

We may disclose your information if required by law, regulation, or subpoena; to protect our rights, property, or safety; or to investigate fraud, security breaches, or violations of our policies.

c. Business Transfers

If Genera AI is involved in a merger, acquisition, or sale of assets, your information may be transferred or assigned to the new entity. We will notify you and update this Privacy Policy if such a transfer occurs.

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5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, alteration, or destruction. These measures include encryption of data in transit and at rest, secure access controls, and regular security assessments. Although we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.

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6. Your Rights and Choices

Within the bounds of applicable law, you may:

a. Access and Portability

Request a copy of your personal information in a commonly used, machine-readable format.

b. Correction

Update or correct inaccurate or incomplete personal information.

c. Deletion

Request deletion of your personal information, subject to legal obligations or legitimate business interests requiring retention.

d. Opt-Out

Withdraw consent to marketing communications at any time by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, please contact us using the details in Section 9 below. We will respond to your request in accordance with applicable law.

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7. Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience and gather analytics. You may disable cookies via your browser settings, but some site features may become unavailable. We also allow third-party analytics providers to collect usage data on our behalf under confidentiality obligations.

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8. Third-Party Links

Our website may contain links to third-party sites, applications, or services. Genera AI is not responsible for the privacy practices, content, or security of these external sites. Review their privacy policies before providing personal information.

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9. Children’s Privacy

Genera AI’s services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you become aware that we have inadvertently collected data from a child under 13, contact us immediately at privacy@generaai.com. We will promptly delete such information.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top will be revised accordingly. We encourage you to review this page regularly for updates. Continued use of our services after any changes constitutes acceptance of the updated policy.

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11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Genera AI Privacy Team

Email: privacy@generaai.com

Address: 1234 Innovation Drive, Suite 100, Tech City, CA 94016

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By using Genera AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.